Implementation & Support
Where expertise meets empathy and excellence.
Technology is only as good as its implementation. Our award-winning team combines deep technical and Occupational Psychology expertise with a genuine commitment to your success.
Implementation and support approach.
We believe great technology deserves great implementation. That's why we've built a methodology that combines proven best practices with the flexibility to meet your unique needs. From day one, we work as an extension of your team, ensuring you achieve maximum value with minimum disruption.
Meet the highest standards
- Kick-off meeting
- Implementation roadmap
- Success metrics definition
- Risk mitigation
Building your foundation for success
- Skills framework mapping
- Role skills profiles creation
- Integration planning
- Assessment content customisation
Implementing with precision
- Environment configuration
- Integration setup
- Data migration
- Security implementation
Turning your users into champions
- Role-based training
- Video and written guides
- Best practice sharing
- Change management and adoption
Dedicated success partners in for the long haul
- Dedicated customer success and global support
- Regular health checks
- Quarterly business reviews
- Continued platform and performance optimisation
